Delivery

~ Last Christmas Posting Dates ~ 
 
UK - Monday 16 December
Europe - Friday 13 December
Rest of the World - Tuesday 10 December
 
We aim to process and post all orders within two working days. All orders are sent through the UK Royal Post Office in carded envelopes, plastic sleeves or cardboard boxes. We try to recycle packaging and reduce postage costs where possible so that these are not passed on to you. 

We will mail to the delivery address as stated on the order so please double check that addresses are correct

We take care to ensure that your order is mailed to you securely, however we cannot be held responsible for lost, stolen or damaged post once it has entered the postal system. If your order does not arrive within the estimated time, please do email us. 

delivery_unitedkingdom

We send post orders using Royal Mail First Class but please do allow 2-3 days for delivery from postage date. We may sometimes send your order 2nd Class Recorded Delivery if the order is over £30 and qualifies for free delivery. 

Postage costs per order:

  • Stencils only: from £0.95 to £3.90 for Royal Mail First Class
  • All other products (sent as a parcel and depending on weight) - £4.55 for Royal Mail First Class Signed For. 
  • Delivery is free for all orders over £30. 

delivery_europe

All European orders are now sent Royal Mail International Tracked. It will be tracked at 6 points on route and your dispatch email will include details of how to track your order.

Please allow 3-7 days for delivery from postage date. We fill in all appropriate custom forms where applicable so please be aware that you may be charged custom duties. We cannot be held responsible for these. 

Postage costs per order:

  • Stencils only: from £6.00 to £8.55 for Royal Mail International Delivery Tracked
  • All other products (sent as a parcel and depending on weight): from £7.85 to £15.00 for Royal Mail International Delivery Tracked
  • Delivery is free for all orders over £100. 

delivery_international

All International orders are now sent Royal Mail International Tracked. It will be tracked at 6 points on route and your dispatch email will include details of how to track your order.

Please allow anything up to 28 days for delivery depending upon country. We fill in all appropriate custom forms where applicable so please be aware that you may be charged custom duties. We cannot be held responsible for these. 

Postage costs per order:

  • Africa, Asia, North American and South America - based on weight, costs between £10.00 to £15.00 for Royal Mail International Delivery Tracked. 
  • Australia, New Zealand and Oceania - based on weight, costs between £10.00 to £15.00 for Royal Mail International Delivery Tracked. 
  • Delivery is free for all orders over £150. 

 If you would prefer for your delivery to be by International Courier, instead of your local postal service, please contact us before ordering so that we may give you a shipping quote. 

Cancellations, Returns and Exchanges 

Details of our returns policy can be found here - Returns Policy